Privacy Policy — Impact AV Equipment Rentals, LLC

Last Updated: June 3, 2026

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Users can opt in to receive SMS communications by visiting https://www.impactavusa.com/contact-us and submitting their phone number through our forms while checking the consent box agreeing to receive text messages from Impact AV Equipment Rentals, LLC. Users may also opt in by texting HELP to +1 323-559-1499.

Interpretation & Definitions

Interpretation
Capitalized words have the meanings defined in this section. These definitions apply whether singular or plural.

Definitions

• Account: A unique account created for you to access our services.

• Affiliate: An entity that controls, is controlled by, or is under common control with a party.

• Company / We / Us / Our: Impact AV Equipment Rentals, LLC, located at:
  130 N Ave 61, Los Angeles, CA 90042, USA

• Cookies: Small files placed on your device by a website containing browsing data and preferences.

• Country: United States

• Device: Any device that can access the service (computer, mobile, tablet).

• Personal Data: Information relating to an identified or identifiable individual.

• Service: The website and related services offered at https://www.impactavusa.com

• Service Provider: Any natural or legal person who processes data on behalf of the Company.

• Third-party Social Media Service: Any social network or website through which a user can log in or create an account.

• Usage Data: Data collected automatically from the use of the Service.

• Website: https://www.impactavusa.com

• You: The individual accessing or using the Service, or a company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may ask you to provide personally identifiable information, including but not limited to:

• First and last name

• Email address

• Phone number

• Address, City, State, ZIP/Postal code

• Usage Data

Usage Data
Automatically collected when using our services. May include IP address, browser type, pages visited, time and date, time spent on pages, device identifiers, and diagnostic data.

SMS Privacy Disclosure

No mobile information will be shared with third parties for marketing or promotional purposes. Subcontractor sharing for support services, such as customer service, is permitted. Text messaging opt-in data will not be shared.

Tracking Technologies and Cookies

We use cookies and similar technologies (web beacons, pixel tags, scripts) for:

• Website functionality and user authentication

• Analytics and reporting

• User preferences

• Marketing and remarketing

You can configure your browser to refuse cookies.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain our services

• Manage your account

• Process transactions and fulfill contracts

• Contact you via email, phone, or SMS

• Provide customer support

• Send marketing and promotional communications

• Improve our website, services, and marketing

• Analyze trends and user activity

• Comply with legal obligations

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes outlined. Usage Data may be retained for analytics, security, and legal compliance.

Transfer of Your Personal Data

Your information may be transferred and maintained on computers outside your jurisdiction. By submitting information, you consent to this transfer.

Deleting Your Personal Data

You may request deletion of your Personal Data by contacting us at info@impactavusa.com. Certain information may be retained as required by law.

Disclosure of Your Personal Data

Business Transactions: Personal Data may be transferred in the event of a merger, acquisition, or sale of assets.
Law Enforcement: We may disclose Personal Data if required by law.
Other Legal Requirements: We may disclose Personal Data to comply with legal obligations, protect company rights, prevent fraud, protect user safety, or defend against legal claims.

Security of Your Personal Data

We use commercially reasonable measures to protect your Personal Data. However, no method of electronic transmission or storage is completely secure.

Analytics

We may use third-party analytics services, including Google Analytics (Google Privacy).

Email Marketing

We may send newsletters and marketing communications. You can opt out using unsubscribe links or by contacting info@impactavusa.com.

Payments

Paid products or services may be processed via third-party processors (PayPal, Stripe, Authorize.net). We do not store payment card information directly.

Behavioral Remarketing

We may use remarketing services like Google Ads and Facebook Ads to advertise on third-party websites based on your activity.

Children's Privacy

Our service is not intended for individuals under 18. We do not knowingly collect Personal Data from children under 18.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to this Privacy Policy

Updates become effective when posted. We encourage you to review this policy regularly.

Contact Us

Impact AV Equipment Rentals, LLC
130 N Ave 61, Los Angeles, CA 90042, USA
Website: https://www.impactavusa.com
Privacy Policy: https://www.impactavusa.com/privacy-policy
Email: info@impactavusa.com
Phone: +1 323-559-1499